Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580 1-866-599-6674. The shows at night were VERY entertaining (we typically do not go to the shows but these were. Is Now Sapphire Riviera Cancun accessible? Beds feature down comforters. Conveniently located restaurants include Boquinete Seafood & Grill, Mangata, and Lola y Moya. The brick oven pizza was pretty good but their French suite was AMAZING. We are so glad to hear that you enjoyed the pool, Bali beds, activities, and food. To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. Oct 20th, 2015 8:40:51am. 4.5 Room cleanliness 4.5 Service & staff 4.4 Room comfort 4.3 Hotel condition Expedia Verified Reviews. Cancun Mexico Now Sapphire Riviera Amazing entertainment crew, plenty of activities and great atmosphere! Thank you for your visit, pictures and comments shared on Tripadvisor. Save your money try another resort but the AM Resort Brand is not the best. arrived it wasn’t even hot it was barely warm like it sat out for 20 mins! We wish to have the privilege to welcome you again in the near future. The entertainment crew and staff were phenomenal! Special shout-out to Mardo. Payments made by partners impact the order of prices displayed. Top room amenities include a minibar, air conditioning, and a flat screen TV. The nightly shows were amazing! Thought with being UVC it would be fast but it still took us an hour. Cordially yours, Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera Cancun info.nosrc@nowresorts.com, We vacationed, as a family of four, from Dec 2nd to the 9th. We wish to have the privilege to welcome you again in the near future. Dear Guest, Thank you for your visit, and comments shared on Tripadvisor about your stay at the Now Sapphire Riviera Cancun. We are pleased to hear you had an amazing vacation and you enjoyed the food, best-in class CleanComplete Verification™ protocols, and rooms. Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Please accept our sincere apologies and we hope you can give us the opportunity to assist you. The ceviche were also very very tasty. I have to stay here for another 3 days. He was our favorite waiter. The pictures are not what you receive. Ratings based on 994 Verified Reviews. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. The hibachi chef Ricardo is so amazing that we ate there two days in a row can’t wait to come back, Dear Guest, We love your review title "Best resort ever"! Staff all wore masks and we were encouraged to wear masks and distance as much as possible. Now Sapphire: Now Sapphire Riviera Cancun - See 10,421 traveller reviews, 9,474 photos, and cheap deals for Now Sapphire Riviera Cancun at Tripadvisor. This was a set up for failure. The kids club looked cool and we thought it would be a great place that our kids would have a lot of fun at. Not only were the staff amazing, so was the food!! The mobile app also allows guests to view the schedules of all events, activities, and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation. The food was great and the updated rooms look amazing. All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. See 10,536 traveller reviews, 10,422 candid photos, and great deals for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now Sapphire Riviera Cancun, Puerto Morelos: See 10,574 traveller reviews, 10,479 photos, and cheap rates for Now Sapphire Riviera Cancun, ranked #9 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Thank you on behalf of them. Now Sapphire Riviera Cancun, Riviera Maya: See 10,535 traveller reviews, 10,419 user photos and best deals for Now Sapphire Riviera Cancun, ranked #9 of 39 Riviera Maya hotels, rated 4.5 of 5 at Tripadvisor. K.K. They were fun, kind, humorous and always smiling! At Now Sapphire, these amenities include Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada, and Mexico with Unlimited Connectivity. We did not drink alchohol but their non-alcoholic drinks were tasty (mojito, virgin coladas etc) Room was always well maintained and clean. I traveled with my friend to Now Sapphire as the first ever all-inclusive vacation for both of us. Also, get the brioche. Building 1, room 115, garden view room on 3rd floor. more. 50-inch LED televisions come with cable channels and DVD players. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. Now Sapphire Riviera Cancun All Inclusive Puerto Morelos; Now Sapphire Riviera Cancun Puerto Morelos; Policies. I would definitely recommend this place and I will be back! Our guests praise the helpful staff in our reviews. Now Sapphire Riviera Cancun, Puerto Morelos. Which room amenities are available at Now Sapphire Riviera Cancun? Guests praise the location. The night we planned to go to CEBU they ended up having a special outdoor set up which was delicious and romantic. I’ve spoken to 3 separate couples that had similar issues. If you're on the fence about going to Now Sapphire, I highly recommend this resort! Does Now Sapphire Riviera Cancun offer any business services? Response from Olivia Rodriguez, Sales at Now Sapphire Riviera Cancun, Review collected in partnership with this hotel. We felt very safe and everything seemed to be well cleaned etc. Luigi does a great job of managing his team and still being involved with guests. No food, poor service, the best service we got was from the bell boy who brought our bags and attempted to change our views on this place. Payments made by partners impact the order of prices displayed. Guests' Choice See the property Languages: Traveller type: Sort by: Review score Based on 71 hotel reviews . Warmest regards, Olivia Rodriguez Social Media Coordinator Now Sapphire Riviera Cancun info.nosrc@nowresorts.com, This was our first time at Now Sapphire (second time at a NOW). Browse Venue prices, photos and 29 reviews, with a rating of 4.6 out of 5. We will share your valuable feedback with the Operations Committee, especially Luigi, Javier, Julio, Karley, Iván, Omar, and Naomi. They pulled me into activities so I wasn’t alone and made my trip amazing! Their are these cute little Kodi's that walk around the grounds and are very friendly. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. With impressive Mayan architecture and Unlimited-Luxury® privileges, Now Sapphire is the perfect vacation destination for … Read the latest reviews for Now Sapphire Riviera Cancun in Cancun, MX on WeddingWire. I am going to miss them so much:(, Dear Guest, Thank you for sharing your great review on Tripadvisor about your stay at the Now Sapphire Riviera Cancun. Greetings from sunny Cancun. The entertainment team made sure everyone was taken care of and entertained at all times. … NOW Sapphire Riviera Cancun. Would the check in process could still be easier/smoother. 4.3 out of 5 80% of guests recommend. Claim your listing for free to respond to reviews, update your profile and much more. The website claims it’s all inclusive but then they play you when you arrive. Now Sapphire Hotel: Now Sapphire Riviera Cancun - See 10,424 traveller reviews, 9,474 photos, and cheap deals for Now Sapphire Riviera Cancun at Tripadvisor. Room types may vary. The staff and team are very friendly and helpful. View deals for Now Sapphire Riviera Cancun - Optional All Inclusive, including fully refundable rates with free cancellation. What food & drink options are available at Now Sapphire Riviera Cancun? We really hope to welcome you back in the near future. The manager and the entire entertainment team were warm and welcoming. We have shared your feedback with the Operations Committee to improve the opportunity areas. The girl at the front blamed it on the hurricane, COVID and short staff. We will share your comments with the Operations Committee. Review of Now Sapphire Riviera Cancun Reviewed 25 April 2017 This was an excellent vacation, the property is beautiful. I ordered my steak medium and got a rubbery rare steak. Combining a AAA Four Diamond award along with luxurious amenities, Now Sapphire Riviera Cancun redefines all-inclusive and provides the perfect, worry-free escape. There were still signs of hurricane damage but they have been working hard to fix cabanas etc that had been damaged. Luigi, Karly, Naomi, Omar, Mardo, Antonio, Cesar, and Marco will be so happy to read your wonderful comments about their work. Yes, guests often enjoy the ocean view available here. For specific enquiries, we recommend calling ahead to confirm. View deals for Now Sapphire Riviera Cancun, including fully refundable rates with free cancellation. Active and lively settings provide entertainment for guests of all ages, including kids, teens, and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff. We hope to welcome you back soon. Cesar,Jesus and Diego were really good at keeping fresh drinks and waters all day. The daily and nightly entertainment were absolutely spot on! We are so happy to hear that you had a great time. They weren’t your typical cheesy resort shows (though we find them entertaining as well). Your valuable feedback will be shared with the Operations Committee, especially with Karley, Luigi, Javier, Antonio, and Ricardo. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This was my … We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. He is a great asset to our resort! Best regards, Olivia Rodriguez Social Media Coordinator Now Sapphire Riviera Cancun info.nosrc@nowresorts.com, December 2020- Many improvements since my last trip here & always great staff, I went with my good friend 12/5-12/10 for our birthdays &had a great time. This is the version of our website addressed to speakers of English in United Kingdom. Dear Guest, Thank you for taking the time to review the Now Sapphire Riviera Cancun and for sharing your great pictures on Tripadvisor. Like its fellow AMResorts group member, Now Jade, Now Sapphire Riviera Cancun makes a great Riviera Maya home base for all-inclusive lovers. WiFi is free, and this resort also features 3 outdoor swimming pools and 7 restaurants. We will share your comments with the Operations Committee, especially with Luigi. Stay at this 4-star beach resort in Puerto Morelos. At Now Sapphire, these amenities include Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada, and Mexico with Unlimited Connectivity. Greetings from sunny Cancun! None of the restaurants were open by the time we were done checking in. Overall, the food here receives good reviews, and the French restaurant is a guest favorite. For lunch, get the BBQ wings, soooo good. Discover genuine guest reviews for Now Sapphire Riviera Cancun along with the latest prices and availability – book now. Great service, great music, everyone super friendly, highly recommend! See 10,432 traveller reviews, 10,275 photos, and cheap rates for Now Sapphire Riviera Cancun, ranked #8 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Enjoy free WiFi, 3 outdoor pools, and 7 restaurants. We was told to wait until 6pm and still no opens and when they did finally open we get to a restaurant only to be mistreated by staff (we watched them cater to a family that was sat after us and got their food & drinks before us! Warmest regards, Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera Cancun info.nosrc@nowresorts.com, Hotels near Galeria Arte Zissimo arte contemporano, Tripadvisor Plus Subscription Terms & Conditions. We hope to restore your confidence with our service. It's all wristband-free! My experience at NOW Sapphire Riviera Cancun was outstanding. Dear Guest, Thank you for sharing your review on Tripadvisor about your stay at the Now Sapphire Riviera Cancun. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury (R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our protocols begin the moment you start planning a vacation to the time you return home! The food, hotel, and service was excellent. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. I WAS WRONG! Response from Olivia Rodriguez, Sales at Now Sapphire Riviera Cancun. 34K likes. Now Sapphire Riviera Cancun Reviews 4.0 out of 5.0. I could’ve did this at home. Our resort is familiar and there are kids in the areas. We are so glad to hear that you enjoyed the food, cleanliness, and service. This is not a retreat, or a getaway!! in Riviera Maya Rated 5 stars They really made the guests feel welcomed and part of the “family”. Luigi and Julio made the day fun and exciting with games and activities. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site. It's all wristband-free! Is parking available at Now Sapphire Riviera Cancun? Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury (R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. We hope to welcome you back soon! Own or manage this property? Now £85 on Tripadvisor: Now Sapphire Riviera Cancun, Riviera Maya. Our protocols begin the moment you start planning a vacation to the time you return home! Now Sapphire Riviera Cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Thank you on behalf of them. fantastic). Popular attractions Puerto Morelos Town Square and Crococun Zoo are located nearby. Dear Guest, Thank you for your review and we appreciate you taking the time to share your experience with the Tripadvisor community. My daughter and I had a blast and were amazed at how hard the entertainment team works yet make it seem effortless. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. The mini bar including soft drinks, bottled water and beer is replenished daily. Yes, it offers wheelchair access and facilities for disabled guests. Then when our food finally. Petempich Bay is minutes away. Rooms open to balconies. Dear Guest, Thank you for sharing your review on Tripadvisor about your stay at the Now Sapphire Riviera Cancun. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. I stayed at the Jade Riviera two weeks ago and got AMAZING SERVICE & really enjoyed my trip. The deception is real and the food is horrible. We are UVC club members and opted to upgrade to the master suite to have an oceanfront view (worth the extra money IMO). she has been upset since we arrived. Our 360-degree quality, safety, and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. 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