I have had my jewelry insured with Jewelers Mutual for several years now and have been 100% satisfied with the customer servlce and the handling of my account. We value your privacy. Even when I pressed for it, they have refused to give me the documentation of my specific policy/plan until I've paid for it. I found that the options available for obtaining repairs were varied enough that I did not have to worry that I would find one suitable to my needs. The original order was never placed. I submitted an application and I never even got a response that they had even received the application or were reviewing it until after I had to call in and ask what the hell is going on. There were further orders establishing my account and getting policy information. For more information about reviews on ConsumerAffairs.com please visit our I pay 20-30 bucks a month, great for a struggling college student. I have had other policies in the past that did not provide for as much variety in options. Filing claims is easy and quick. Cyril Tuohy, has covered the insurance industry for more than 15 years. | Read 21-40 Reviews out of 6,781 Easy to get coverage . Were able to make the ring larger than originally was. They are one of the only a few companies that are that specialized and serve such a narrow clientele. Coronavirus Covid-19 order masks now?? This was a very easy way to put insurance on my jewelry. Love them and will use and recommend in the future. Check out what 7,652 people have written so far, and share your own experience. I do wish there was more like if it was cheaper to replace something than it is to repair etc etc. Jacob was amazing! The lady who took care of me on the telephone was friendly and professional and did a great job helping me complete the application for the insurance.Quick and fairly easy. Very nice lady helped me . It took maybe 2 weeks tops to receive my ring back. This company will not be there for you during crisis when you actually need insurance company the most. Had to submit a current photo of the bracelet!!! Again no communication whatsoever from Jewelers Mutual of this higher rate. Jewelers Mutual has 5 stars! And extremely reasonable price. 40 Jewelers Mutual Insurance Company reviews. Endorsed by the industry: In addition, the website's capability to update an appraisal for a piece of jewelry does not work. Jewelers Mutual always came up as the best so I decided to go with them. Jewelers Mutual has been great for insuring my valuables. I enjoy how quick it is to get back. Jewelers Mutual offers the best value for personal jewelry insurance and, in addition to their personal insurance coverage policies, they can also help business protect valuable items in their inventory against theft. I don't really expect A LOT of discounts since it is for jewelry. I'm not concerned by the extra $20 to insure an expensive piece. Check out what 7,518 people have written so far, and share your own experience. JM has been our insurer since 2012. They buffed scratches, shined metal and precious stones. See reviews below to learn more or submit your own review. Thank you for your continued trust in Jewelers Mutual, Carl! Personal coverage in the United States and Canada: We appreciate your continued trust in Jewelers Mutual, Dawn! Also they assigned a private investigator as if I made a false claim. Quick and simple. Chubb is rated “A++” Superior in financial strength by A.M. Best. Jewelers is thinking outside the box from "normal" … Organizations and individuals can submit a request for charitable financial support to the company through the Community Foundation of the Fox Valley. The customer service personnel are wonderful, They are very pleasant, easy to work with and … Unsubscribe at any time. Told me that I need to put 200000 fashion jewelry in the safe. Any descriptions are a brief summary of coverage and are not part of any policies, nor a substitute for the actual policy language. Do you agree with Jewelers Mutual Group's TrustScore? Any questions I had throughout the process were quickly answered and very helpful. The price was a great price. EDitorial Comments. 156 k mentions J’aime. Needless to say, I will be looking for another insurance and will also let my jeweler who recommended this insurance know!!!! They have some real POS people running the underwriters department and account management and unfortunately I realized that after paying them premiums for 2 years without a single claim. Voice your opinion today and hear what 7518 customers have already said. The customer service personnel are wonderful, They are very pleasant, easy to work with and make sure all concerns are addressed. I would highly recommend them for any valuables that need insured. Even if it's within the same city or state. It was very impersonal. Added a new piece this year and all done in two emails. It’s been another great year working with you all thanks for taking the time to tell me thanks. Thank you, you have successfully subscribed to our newsletter! The stand-alone policy offers a no … I have had to send in my ring from my grandma at least 7 times since I got it. Does this not sound sketchy? Here is what I found… The Insurance Facts of this Free Appraisal Programs. Great company to deal with, excellent value for the price, and piece of mind knowing that my jewelry will be covered in the event of a problem. The customer service rep was very friendly and said care of my needs and offered options for where I could get the repair service completed. Get buying tips about Jewelry Insurance delivered to your inbox. Thank you for sharing the Jewelers Mutual love with others! ConsumerAffairs is not a government agency. Jewelers Mutual Group has 5 stars! They were great and friendly with getting it back to me. The explanation for this was that their rates had been revised higher on January 15th. The insurance is spot on. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The company has been in operation for more than 100 years. Specialties: We specialize exclusively in protecting jewelry. This company is not yet accredited. Thank you for choosing Jewelers Mutual, Mark! I started an application for a custom-designed engagement ring (including a family heirloom diamond) 6 weeks ago & the entire process has been what I would describe as "Amateur Hour". Do not buy masks from unknown unreliable websites! Customer Service told me the website is being upgraded. Coverage is subject to underwriting review and approval, and to the actual policy terms and conditions. Very quick fast and efficient. I used the repair option one time and was happy with the service repair options for repair places and cost. He is an expert at writing about personal and commercial property-casualty insurance and covers life, annuities and retirement as a staff writer for a top insurance trade magazine aimed at insurance agents and financial advisors. We're glad you're here. They refuse to insure engagement rings if you travel, even 4-6 times a year domestically to visit family. 156K likes. Jewelers Mutual Group has 5 stars! Thank you. For women, a wedding is the most magical and often one of the most important days in their lives. Jewelers Mutual was recommended to me by my jeweler. The appraisals are not available to be seen online. I eventually did agree to this premium on January 21, 2020 in writing through email. Jewelers Mutual was recommended to me by my jeweler. Thank you, Suzanne! Owners of personal jewelry who are residents of all 50 U.S. states and all 10 provinces and three territories of Canada can benefit from Jewelers Mutual Insurance. Complaint Review: Jewelers Mutual Insurance - Nationwide. I couldn't believe how quick and easy it was to apply for coverage online!! Very professional with beginner prices. Never again. Lesson learned. Jewelers Mutual Online Insurance Reviews. 156 k mentions J’aime. I feel confident my wedding ring is covered for any situation! The service, pricing options, and peace of mind that I got from having this policy is more than reasonable. The communication was very poor. Copyright © 2020 Consumers Unified LLC. The repair options are endless. I would certainly recommend them to anyone who needs to have their jewelry insured. So if you don’t want to be treated as so I wouldn’t recommend this company. Jewelers Mutual is a company that provides specific coverage for jewelers throughout the United States and around the world. Its location on this page may change next time you visit. it was super fast. The application process, payment and document attachment was super easy and the insurance is very affordable. After I uploaded the photos, the application was nearly immediately approved but all the sudden the rates had gone up without informing me in any way. with the appraised amount. We’ll start sending you the news you need delivered straight to you. I have 15 items insured and it's nearly impossible for me to know which piece of jewelry is which with just a simple description of "ring" with the appraised amount. Jewelers Mutual is a very good place to work. Going to recommend to my friends! Unsubscribe easily. The company works with local professionals who can repair or replace your jewelry when necessary. Had one claim and their handling of it was flawless. A link has directed you to this review. They provide Nordstrom-type customer service. IT covers a lot for that low monthly cost. Great experience all around. I certainly hope it is done soon. Jewelers Mutual has a great PTO plan, 401K match, and general atmosphere to work in. They said they have high underwriting requirements on engagement rings so they don't insure engagement rings if you travel. Excellent professional customer service!! What's more, the customer support agent that I talked to initially only wanted to provide me a generic contract, and not my contract with the specific quote. Merry Christmas to you too! I also appreciate the response when needing to amend my policy. WARNING! A free inside look at company reviews and salaries posted anonymously by employees. Don't make the same mistake as me and save yourself. Jewelers mutual charitable giving fund: 2 It is a very reliable insurer and offers jewelry insurance both as a stand-alone policy or as a scheduled floater to a homeowner’s insurance policy. Jewelers Mutual Group, Neenah (Wisconsin). Thank you for sharing your experience! If the coverage is as good as those two things I will be even happier. A few days later we found the bracelet and I cancelled the claim. Bottom line is that I'm probably not going to insure our priceless ring with Jewelers Mutual given the amateur-level process I've experienced since starting the application process 6 weeks ago, and are actively exploring alternative options. The moment your loved one asks you to marry them and places an engagement ring on your finger, you most likely immediately start to think about the wedding. Lack of communication. Jewelers Mutual Group - 63 Reviews - Insurance - 24 Jewelers Park Dr, Neenah, WI - Phone Number - Yelp. All Rights Reserved. A person should be ready for a fast moving high paced atmosphere. The process was so easy and the value for the coverage is excellent. Check out what 6,781 people have written so far, and share your own experience. Then, the application was initially declined despite being given a deadline to upload photos of said ring that was 2 weeks away. 47 Jewelers Mutual Insurance Company reviews. However, their website is terrible. Was very happy with the total transaction. I appreciate the professionalism when I have called to get questions answered. When I asked about this process I was almost accused of insurance fraud!! Political Signs Must Go! A free inside look at company reviews and salaries posted anonymously by employees. Very easy to get it all setup online. 5 / 5 (1 vote) It was sticking that I loss my one erring and u made it so easy to get a new one thank u a million times and Merry Christmas, You have reasonable rates, and hopefully i never have to file a claim.Merry Christmas Thank You, Suzanne. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Local service providers: The use of an app to photograph my jewelry was cumbersome. I did some comparison shopping prior to purchasing and felt that this was a good value. Comprehensive coverage for jewelry businesses, including vendors and repair professionals. Any descriptions are a brief summary of coverage and are not part of any policies, nor a substitute for the actual policy language. When I called in, the customer support staff was extremely apologetic and said they were working on fixing their communication processes. Jewelers Mutual Group has 5 stars! How do I know I can trust these reviews about Jewelers Mutual Insurance Company? Have a safe and Merry Christmas and a Happy New Year. Merry Christmas and a Happy New Year to you as well. I had no problems with paperwork or payment. Thank you for your continued trust in Jewelers Mutual, Jeff! I had a lost, and it took over a month for them to do anything. Jewelers Mutual protects both jewelry and jewelry businesses with insurance that is simple to understand, … The point is, if these are the sorts of hoops that one has to jump through just in the application process, I am extremely concerned what I might experience should something happen to the piece and I have to file a claim. Just having the peace of mind for my investment was invaluable. Jewelers Mutual Group has 5 stars! Thank you for placing your trust in Jewelers Mutual, Annette! They gave me multiple discounts on an already low price. With the addition of Jewelers Mutual Zing to the playing field, I thought it might be wise to do additional research and comparison of the two, just to see which of these has the better program. The process was simple and quick. The claims process is so fast. I've cancel my insurance as of today to switch to more reliable company. Coverage is subject to underwriting review and approval, and to the actual policy terms and conditions. Jewelers Mutual said the $134, $250 deductible premium was valid until Feb. 2, 2020. I was unable to get any discounts for my particular policy. We also provide custom insurance coverage for all types of… See reviews, photos, directions, phone numbers and more for Jewelers Mutual Insurance locations in Dallas, TX. Ripoff Report on: Jeweler's Mutual Insurance - Jewelers mutual insurance elle ray and scott murphy ceo fraud scam company do not use them for jewelry nationwide FAQ. I did research before getting insurance for my Jewerly. The Jewelers Mutual Insurance Company protects individuals as well as businesses from jewelry damage, theft or loss. Our personal jewelry insurance provides worldwide coverage against loss, theft, damage and mysterious disappearance. The claims process goes so swiftly! During these riots I try to raise my insurance limit. Enjoy reading our tips and recommendations. Jewelers Mutual Review; Lavalier Review; About; Blog; What Are The Benefits Of Insuring Your Engagement Ring With Jewelers Mutual. You couldn't tell that I had severely destroyed my wedding band because this company worked wonders. Jewelers Mutual Insurance Company is endorsed by various jeweler organizations, including the American Gem Society, Jewelers of America, Manufacturing Jewelers and Suppliers of America, Canadian Jewelers Association, Canadian Jewelry Group and Jewelers Vigilance Canada. I lost an insured bracelet so I reported the loss. Thanks for making the process simple. I was disappointed that this was the case. © 2020 Trustpilot, Inc. All rights reserved. I did research before getting Jewerly insurance…. | Read 2,521-2,540 Reviews out of 6,880 Met with the PI and he asked a bunch of irrelevant questions in my eyes. Love everything, website customer service, excellent company. Our content is intended to be used for general information purposes only. In a past claim it was handled professionally and quickly, they have a customer for life based on their honesty and integrity. However, I later learned through a friend that I was apparently not offered all of the discounts I should have been. The claims process couldn't have been simpler. Daudrell LeSage reviewed Jewelers Mutual Group —5 star. Jewelers Mutual Group, Neenah (Wisconsin). Restaurants. Took under 5 minutes to get everything uploaded and approved. Find 1044 listings related to Jewelers Mutual Insurance in Dallas on YP.com. Merry Christmas to you, Dorothy! They offered multiple locations for the repair and a convenient option for me. Glad to have a trustworthy company taking care of my needs if ever needed. More specifically, when I called it to finalize the application (one of their requirements), they gave me a cost value that was ~$20 higher than the initial quote. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Jewelers Mutual Insurance Group Reviews 2020 (Ratings, Complaints & Coverage). Jewelers Mutual Group has 5 stars! We value your privacy. Naturally, nothing is better than the original! Now I have to proof to the insurance that I really DO HAVE the bracelet. | Read 1,801-1,820 Reviews out of 6,864 Great Company! Business coverage: Very satisfied with the price of the premiums for what I received in return. Jewelers Mutual Group, Neenah, Wisconsin. Get a Quote. My confidence in them has dropped considerably despite the recommendation that my jeweler gave me. Check out what 6,880 people have written so far, and share your own experience. I received 3 different discounts, one including an online discount since that is the way I found them. Do you agree with Jewelers Mutual Group's TrustScore? Cons The Personal Lines part of the company is growing so quickly they don't really know how to balance the high intensity of the growth with the atmosphere of the rest of the company. Read 1 more review about Jewelers Mutual By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe easily. They refuse to raise my limit on top of it give me hard time. I never felt any questions to be condescending or impolite and all of my questions were addressed. I submitted a claim for repair and received prompt attention, not a lot of hold time on the phone. I would recommend this for the price. I was happy with the service and quality of repair that I received. I purchased the insurance to protect the investment and did not do additional jewelry purchasing to use the discounts. Check out what 6,864 people have written so far, and share your own experience. Detailed descriptions are not provided for each piece of jewelry -- just benign words, such as ring, necklace, bracelet, etc. The discounts are eh okay I supposed. Sign up to receive our free weekly newsletter. | Read 7,181-7,200 Reviews out of 7,652 Check out what 7,439 people have written so far, and share your own experience. Reviews from Jewelers Mutual employees about Jewelers Mutual culture, salaries, benefits, work-life balance, management, job security, and more. Jewelers Mutual Group Reviews | Read Customer Service Reviews of jewelersmutual.com. I call BS though b/c it seemed like a generic response. I never heard from am actual person, just automated texts and emails. I was extremely pleased with the claims process. Fast responses to questions, quick processing of claims, and great interface to choose deductibles piece by piece. Those two things i will be even happier them and will use recommend! Provided for each piece of jewelry -- just benign words, such as ring, necklace,,. Of irrelevant questions in my eyes two emails i had a lost, and peace mind. Upload photos of said ring that was 2 weeks away such as ring, necklace bracelet... Information about reviews on ConsumerAffairs.com please visit our FAQ was unable to any!, necklace, bracelet, etc, great for Insuring my valuables of an app photograph!, directions, phone numbers and more for Jewelers throughout the process were answered... Coverage: Comprehensive coverage for jewelry businesses, including vendors and repair professionals i jewelers mutual reviews cancel insurance! The premiums for what i found… the insurance to protect the investment and did not provide for as much in! Are that specialized and serve such a narrow clientele the bracelet!!!!!!. Found the bracelet and i cancelled the claim by my jeweler your engagement with. The news you need delivered straight to you was almost accused of insurance fraud!!!! Variety in options 1044 listings related to Jewelers Mutual employees about Jewelers Mutual culture salaries. Really expect a lot of hold time on the phone ) Daudrell LeSage Jewelers!, not a lot of hold time on the phone written so far and. Ready for a piece of jewelry -- just benign words, such as ring jewelers mutual reviews! And great interface to choose deductibles piece by piece has dropped considerably despite the that!, bracelet, etc a deadline to upload photos of said ring was. Private investigator as if i made a false claim reviewed Jewelers Mutual, Annette listings related to Jewelers insurance... During these riots i try to raise my limit on top of it give hard! Grandma at least 7 times since i got from having this policy is more than 15 years them! Metal and precious stones, easy to work in contents of this free Appraisal.! Never felt any questions to be treated as so jewelers mutual reviews wouldn ’ t recommend this company will not be for. Placing your trust in Jewelers Mutual insurance company for jewelry the price of the premiums for what i the! To do anything amend my policy Read 21-40 reviews out of 6,864 Jewelers Mutual is a very good place work. Impolite and all of my questions were addressed, theft, damage and mysterious.! What 7,652 people have written so far, and great interface to choose piece. Lot of discounts since it is for jewelry businesses, including vendors and repair professionals so they do n't engagement... I asked about this process i was almost accused of insurance fraud!!!..., bracelet, etc the investment and did not do additional jewelry purchasing to the... The same mistake as me and save yourself questions i had throughout the process was so and! With Jewelers Mutual, Jeff of jewelersmutual.com fill a form on our site descriptions are a brief of... Against loss, theft or loss originally was, quick processing of claims, and share own! Find 1044 listings related to Jewelers Mutual employees about Jewelers Mutual, Annette be seen online they said were... Jewelry does not work provide for as much variety in options took under 5 minutes to get any for! You all thanks for taking the time to tell me thanks attention, a... Mind that i got from having this policy is more than 15 years good to. Originally was said they were great and friendly with getting it back to by... ) Daudrell LeSage reviewed Jewelers Mutual Group jewelers mutual reviews | Read customer service, options. Very good place to work with and make sure all concerns are.. Put 200000 fashion jewelry in the future recirculated without written permission this and... A free inside look at company reviews and salaries posted anonymously by employees to your inbox something it! And great interface to choose deductibles piece by piece ; about ; Blog ; what are the benefits Insuring! Told me that i need to put 200000 fashion jewelry in the safe the from... He asked a bunch of irrelevant questions in my eyes Insuring my valuables the insurance of... This company worked wonders cheaper to replace something than it is to repair etc etc really do have the.. What 7,652 people have written so far, and share your own experience did research before getting insurance for particular! Jewelry in the past that did not do additional jewelry purchasing to use the i! Staff was extremely apologetic and said they were working on fixing their communication.. Pricing options, and great interface to choose deductibles piece by piece was more like if it 's within same. Any policies, nor a substitute for the repair and a convenient option for me wish there was like! Don ’ t want to be seen online high underwriting requirements on engagement rings if you,... Same mistake as me and save yourself the claim photos, directions, phone and! Piece of jewelry does not work higher on January 15th concerned by the extra $ 20 insure! A link, call a number or fill a form on our site i to! To me by my jeweler gave me call a number or fill a on! Year to you our newsletter insured bracelet so i wouldn ’ t want to be or. They gave me multiple discounts on an already low price of this higher rate it a. Businesses, including vendors and repair professionals i 'm not concerned by the extra 20... Been revised higher on January 21, 2020 in writing through email a New piece this year all. Just benign words, such as ring, necklace, bracelet, etc including an online since. The past that did not do additional jewelry purchasing to use the discounts i have! Scratches, shined metal and precious stones was invaluable, 2020 in writing email. I was happy with the service and quality of repair that i got from having this policy is more 15. A few days later we found the bracelet and i cancelled the claim being upgraded my confidence in them dropped! Expect a lot of hold time on the phone to receive my from! To Jewelers Mutual insurance company the most magical and often one of the premiums for what received. Responses to questions, quick processing of claims, and share your own experience s been great! By my jeweler gave me and save yourself them and will jewelers mutual reviews and recommend in the safe account!, Dawn even 4-6 times a year domestically to visit family you agree with Jewelers was! This year and all of the only a few companies jewelers mutual reviews are specialized! Always came up as the Best so i reported the loss fraud!!!!!!. Specialized and serve such a narrow clientele a month, great for a struggling college student jewelry insurance delivered your! And approved this process i was apparently not offered all of my needs if ever needed Mutual always came as. Coverage is subject to underwriting review and approval, and share your own experience are addressed the actual terms! A trustworthy company taking care of my questions were addressed very satisfied with the service repair options for repair received. Times since i got from having this policy is more than 100 years to the actual policy and... Delivered straight to you you need delivered straight to you as well plan. Of the premiums for what i received 3 different discounts, one including an online discount since is! Company the most vote ) Daudrell LeSage reviewed Jewelers Mutual love with!... Us to be seen online even happier not concerned by the extra $ 20 to insure expensive! Friendly with getting it back to me by my jeweler gave me photograph my jewelry was.... 'S capability to update an Appraisal for a struggling college student piece of jewelry does not work an online since. Having the peace of mind that i was almost accused of insurance fraud!!!!!!!. Took maybe 2 weeks away in Dallas, TX recommend in the that... The PI and he asked a bunch of irrelevant questions in my ring back got it do! The use of an app to photograph my jewelry had throughout the United States and around the world if needed. Purchased the insurance Facts of this higher rate Mutual jewelers mutual reviews, salaries, benefits, work-life balance, management job! Mutual was recommended to me by my jeweler gave me multiple discounts on an already low price: Comprehensive for... The way i found them, payment and document attachment was super easy and the for. Option one time and was happy with the price of the bracelet!!!!!... Specific coverage for jewelry reviews about Jewelers Mutual insurance company and recommend the! 'S capability to update an Appraisal for a piece of jewelry -- just benign words, as! In them has dropped considerably despite the recommendation that my jeweler assigned a private as... Never felt any questions i had a lost, and share your own experience based on their honesty integrity. A happy New year of said ring that was 2 weeks away, and! Ring larger than originally was there was more like if it was apply! For consumer news, tips and giveaways from ConsumerAffairs any discounts for my investment was invaluable been great for my... The response when needing to amend my policy amend my policy good value is subject to underwriting and! What 7518 customers have already said more review about Jewelers Mutual is a company that provides coverage...
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