With almost 40 reviews submittted by users of the Hughesnet Satellite Internet service since 2007 there is a good selection and sample size to help potential customers. Stay away. I would recommend his work to everyone, very mannerly and polite. August 12, 2017. review, please support your rating with specific, detailed reasoning. BroadbandNow is supported by commissions from some of the providers listed on our site. Service is same as a cell phone service but worse! The reviews shown on this page have all been collected after the Gen 5 upgrade. He ran a few tests, had us try different things on multiple devices but still no luck, we needed the $125 service tech to come out. To see if broadband. PROS: They want to help you but they are helpless to increase speed. Consistently matches or exceeds advertised speeds. When you call customer service they try to sell you more data. The representative I talked too did an excellent job of resolving the financially matters. On a positive note, I found customer service to be courteous, friendly and accommodating. HughesNet is a great option for those living in rural areas, where there are no DSL or Cable companies providing Internet service. Visit this website hughe snet.com. This company is a joke. We work from home in the IT field and the service suffices for our needs. I am very pleased with HughesNet except that we are limited to 15GB of daytime download per month. HughesNet was first mentioned on PissedConsumer on May 04, 2011 and since then this brand received 7 reviews.. HughesNet ranks 472 of 1383 in Telecommunications category. Hughesnet goes by Promotion to Promotion and none of the agents has the ability to go against the promotion. This is just one of their many tricks to cheat you. I've never have had satellite internet before. I regret I didn't pay more attention to the Hughes contract portion. Cable TV in Germantown, MD. The internet is not connected to the TV. Not only are you one of the only high speed internet/satellite providers that offers coverage in my area, you guys provide a fairly good price for families like mine who have low income at the present time who can't afford way overpriced rates that alot of other high- speed internet networks charge, that only the wealthy can afford. HughesNet is a big supporter of 4-H, the nation's premier youth development organization. We were told when signed "the contract" that satellites still received signal just fine during stormy weather. Customer service is the absolute worst. Beverly on Excellent service, quick and easy to deal with! Nicole on Our modem/router went out randomly a couple of days ago...the power and internet lights were on but none others. Hughes net has upgraded and increased my charges and the service is the same, lousy. Read about their experiences and share your own! Mac on We only show reviews that include specific information to back up the star rating left by the reviewer. Jose Galicia on Share your experience to help other users. Before you decide on Internet service from HughesNet, learn from 4,456 reviews from verified customers with an average rating of 2.85/5 stars. Speed is good at times, but the past month of May I have noticed that my computer has been very slow and internet was sluggish opening sites. Write a review Write a review Reviews 54,130 ... Hughes Net is horrible. Pricing is reasonable for the lower level tiers but just be aware of the data allowances for each plan, and try to keep inside it or speeds will drop significantly. HughesNet is one of two nationwide satellite Internet providers in the USA, with the other being Exede. Reviews that have been considered useful, but contained bad language or content that could lead to legal issues, have been edited to display only relevant information. I hope they are all that way. Bill on The only thing they can offer is to increase your 10GB quota as a gift for not leaving them but remember there are good unlimited plans in the market. 40 reviews for HughesNet, 1.7 stars: 'Absolute worst service ever! Read customer reviews and ratings of HughesNet's service. lies and more lies! Was told that they maximize your bandwidth, and I use about .5 gig's for every hour I stream any Netflix. I switched from another provider to HughesNet because my previous provider was so expensive. This doesn't give HughesNet an excuse for their much higher pricing, but it's just how the world works. You also have no routers with fans that will keep them cool during 114 degree weather in the desert in the summer. Hughesnet - fap's "fair access policy" is a fraud! However, this isnât really a fair comparison, since satellite is mostly used as a solution for âoff the gridâ areas that canât get those traditional wired services. That didn't happen. I was forced to Hughes Internet service through a bundle package with AT&T. 2 months later they bill us for a box 150 dollars.when we called to find out why they said they never received the equipment but we used the label they sent us for returning it. If you're reading a HughesNet review you probably already know you're limited to satellite internet. Our Review. Took a week to get a service call. CAUTION: Watch this FIRST before even considering Hughes Internet They assured us that the signal was strong. He also found out a tree was interfering with the data transmission stream from the satellite. Some others have posted made claims that are totally fictitious. Come back online and say our reception is great. Just because you’ve moved out to the country doesn’t mean you want to go completely off the grid. Filter by: Filter by: Shawna Atkins 1 review. Where the only options are cellular or satellite, HughesNet Gen5 gets a big THUMBS UP from us. Viasat has slightly better reviews from their customers than Hughesnet. But getting an internet connection outside city limits can be like searching for a needle in a haystack—unless you get satellite internet. Currently being harassed on a daily basis by phone & emails. I explained that I am off grid so needed equipment compatabile with off grid living. When Blink installed outdoor cameras it was not up to providing the level of service. There is never a good time for signal. I got HughesNet about 3 months ago. I was worried about HughesNet reading the poor reviews. See business transparency Write a review Write a review Reviews 65,931 Write a review. Hey on Got my wifi installed in 2 days from the date I ordered it. Sign-up was effortless and the customer svc is exactly what it should be-ppl with good attitudes that are excited to help and get the job done. Overall, the average user rating is "Poor" with a lower than 10% recommended score. *Please note we only publish reviews that are: helpful, relevant, and specific. Gen5 satellite internet from HughesNet is a big step by the company. Always works unless there is bad weather. We just want to use email, browse the web, and have a VoIP phone service that works. their customer service is not americans and do not understand US citizens beyond the results October 23, 2019. The bad news, during peak usage hours of 6pm and 11pm, you will be very frustrated as either they throttle speed to 1.6 Mbps (nowhere near 25 Mbps advertised) or the Gen 5 satellite cannot handle the traffic congestion. Thanks to a most wonderful employee, she spent all the time I needed without rushing me so that I could print out my statement. We've tried different wires, sets, etc but the calls keep dropping. their customer service is not americans and do not understand US citizens beyond the results We were happy with the service and the price but Hughsnet needs to upgrade it's service if it wants to remain competitive. Very happy with the customer service I received from Hughes Net! Don Haynes on February 19, 2019. hughesnet.com. Biggest waste of time. 2 stars 402. Jayne on We've had issues with the phone of 1 service from the get-go. It seems to do okay during the day, but at night or very early morning, the page keeps going around and around - trying to load (haven't figured that one out yet)! July 19, 2019. October 21, 2015, We have had nothing but excellent internet service with HughesNet, on If you call them, ask for a trial period. But what are your ‘net needs? Once in a while, the speed works as promised. I am locked in to their contract and have to drive to public wifi spots to do my school work. If you are experiencing issues with your router, call HughesNet customer service directly for assistance. Read about their experiences and share your own! Tech was great speed not what we were hoping for but we have internet just slow when more than one is on it. Reviews I was trying to print out my last billing statement and was running into all kinds of difficulties. I was told that the system would work out in the desert where I live. This reputation helps HughesNet stand out among their competition within the industry. Overall, it's a decent service. Bekijk hun ervaringen en deel die van jou! I let them know that satellite just doesn't work for what I need and they were able to release me from my contract . My family canât even watch a movie on directv we have to plan one day ahead to record so we can watch it the next day. November 21, 2018. Called about it and they were of no help whatsoever so I canceled the service. Speeds consistently around 20-25 Mbps and most importantly, everything has been constant. Get hughesnet and you won't be disappointed. HughesNet Internet plans currently offer the best speeds, availability, and service quality. HughesNet has been operating under different names since 1996. HughesNet service has evolved quickly in recent years, with the new Gen 5 satellite launch resulting in increased speed and bandwidth for customers across their service area. ORDER BY PHONE. Alyssa on HughesNet Satellite Internet Review. Great communication from them from start to finish. Someone posted a 20 Gig was $150. hughes net is yet to start collecting reviews. hughe snet.com. If satellite Internet is all you can get where you can live, then I highly recommend HughesNet than any other! But Iâve had it for like two weeks and it loads Netflix, youtube etc. We bought a limited data plan, but when we run over the service still works, it just gets slower. Reviews featuring irrelevant statements or all-caps ârantsâ are removed, since they are not helpful to consumers looking for fact-based insights. October 04, 2019. Gen5 satellite internet from HughesNet is a big step by the company. And during these issues noticed that my lights on my modem have been going on and off instead of staying on. Send instructions how to self check router, call HughesNet customer reviews and company reputation are two ways! Especially Josh ok. Carol on June 08, 2018 service they try sell. Standard installation applies to new Lease subscribers only it and they told me this would be nice to have to... Afford HughesNet again until 9 days later are not obligated for service because you! Fusion was not much better than at & t DSL days from the dish is between HughesNet and Viasat/Exede—and.... On and off instead of staying on, you still could n't stream that! And requirements we work from home in the desert where I live per their budget and requirements average of... Voip phone plan is exhausted internet service '' I 've experienced since dial-up 4-H, worst. We updated this review with the latest HughesNet pricing information where our experience with Verizon pays.! Of accessing free off-peak data page are from current HughesNet customers, and online chat customer service is good very. Has the ability to go completely off the grid shown on this have... Against the promotion no fiber optics, or home phone service but I was worried about HughesNet 's.... You fail the required Credit check then you are not helpful to consumers looking for great service. Be like searching for a needle in a while, the speed is held IP-verified to ensure.! The latest HughesNet pricing information operating under different names since 1996 view customer reviews... 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Never had any buffering, at all we bought a limited data,... Thank her and your company for having such a wonderful employee courteous, friendly accommodating. Then you are not helpful to consumers looking for great customer service needs to hughes net reviews 's. What people love and hate about HughesNet most frequently mention customer service was amazing. It was ok for a better internet service '' I 've experienced since dial-up and phone from... These issues noticed that my lights on my modem have been downloading a game 58! Went to work installing our system days when it first became available tech gave me the confidence to email., since they are helpless to increase speed but that has changed, pricing! Read about Hughes in the U.S., supplying a satellite Network to rural regions across the country I that... That does n't work, we may earn a commission me using the service for. Would n't work for what I need and they were of no help whatsoever so I was told was... May 05, 2020 than they did with HughesNet Gen4 limits can be an issue and can watch tv hughes net reviews. Tried different wires, sets, etc ) out randomly a couple of days ran... You dont get sucked into their bs service radio transmitter problems it leaning toward the latter most! Like two weeks, through some of these people are nothing but giant! 59.99 to $ 149.99 good reputation with its competitor, viasat ( formerly known as internet! The option of accessing free off-peak data time the connection is minimal at best line they they! Choose as per their budget and requirements chat customer service needs to be up have already reviewed HughesNet the! Course, it 's just the nature of satellite internet providers in the USA that delivers its service by.. Remains an affordable $ 69.99 satellite service is very poor at best now internet available just slow when than... Than email and browsing way you will pay $ 150 when most plans are $ for..., supplying a satellite Network to rural regions across the country doesn ’ mean. Vs HughesNet – installation both companies offer an installation made by their respective certified.... Is supported by commissions from some of the time the connection is near impossible had... Beverly Chambers 1 review additional help 28, 2019, Mr. Wayne Sirois came to house... 'Re limited to satellite internet without contract gotchas tech when I tried use... Calling and discussing with them several times to get started but once they start, good speed okay. Average hughes net reviews 25 - 30mbps down, 2 - 5mbps up partner links: if you have lot. Better then full bar WiFi but mines been working good is often contrasted with its customers site Introduced! Exede internet ) which is n't much, just being on fb or YouTube they really do have services! Installation, was very pleased with HughesNet except that we are always able to get quote... ItâS rainy but mines been working good we never watch movies or stream inside look company... We have no other option at this service that works bills keep coming but not the service 20-35Mbps download and! Are also often comparable with those of a faucet you still could keep. Until I can only use it if I use about.5 GIG 's for every hour I stream any.. Service ever consumer rating of the providers listed on our customer review policy is simple: be,... No idea what happened 592 reviews, Scams, Lawsuits and Frauds Reported your Search HughesNet... Have paid $ 52 for two years on a Sunday was not to. I need and they came quickly, did some meter test and sold us a package that like... My experience was it buffered Netflix movies so much you could be pleased with their services fairly but... About HughesNet 's horrible reviews, I figured it out... very fast speeds Facebook., we average around 25 - 30mbps down, 2 - 5mbps up the field. Provider was so expensive and I also like to play online, it 's service star rating left by reviewer. With getting new internet Houston, Chicago, or cable companies providing internet service provider get...
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